THE POWER OF A 

PHONE CALL

  • COVID-19 has had a major impact on most individuals' mental wellness.

  • A new study shows that verbal conversations grounded in empathy have a positive impact on mental health and loneliness.

TALKING TIME 4U

TAKEN FROM SOURCE:
  • A new program found that regular phone calls improved the mental health of adults who are at increased risk for loneliness, anxiety, and depression.

  • The people who made the calls were given minimal training in empathetic listening and were assigned to make regular calls each week to adults who were clients of a Meals on Wheels program.

  • The improvements in depression, anxiety, and loneliness were significant even though the test program lasted only four weeks.

Regular Phone Calls Reduced Anxiety and Depression

Two groups were assigned to the Intervention group and the Control group with one group (Intervention group) to received phone calls whilst the other group (Control group) did not. The calls were planned to be less than 10 minutes long, but there was no time limit set on them and callers said they sometimes ran longer.

The two groups were later evaluated using standard tests to measure loneliness, depression, and anxiety and the test found that the Intervention group showed improvement in measures of loneliness, depression, anxiety, and general mental health compared to the Control group.

What This Means For You:

If you've been struggling with isolation and loneliness due to COVID-19, try calling a friend or family member regularly. Talking to someone every day or often throughout the week can help you feel connected despite the physical distance.

Mental wellbeing

We know:

  • how to talk about clients emotions sensitively and using appropriate vocabulary

  • that happiness is linked to being connected to others and improving social skills

  • how to recognise the early signs of mental wellbeing concerns

  • common types of mental ill health (e.g. anxiety and depression)

  • how to evaluate when something clients do or are involved in has a positive or negative effect on their own or others’ mental health

  • the benefits and importance of physical exercise, time outdoors, community participation and voluntary based activities on mental wellbeing and happiness

Physical health and fitness

We know:

  • the positive associations between physical activity and the promoting of mental wellbeing, including the approach to combat stress

  • what constitutes a healthy lifestyle, maintaining a healthy weight, including the links between an inactive lifestyle and ill health, including cancer and cardio-vascular ill-health

  • the impact of healthy eating

  • how to maintain healthy eating and the links between a poor diet and health risks.

Drugs, alcohol and tobacco

We know:

  • the facts about legal and illegal drugs and their associated risks, including the link to serious mental health conditions

  • the law relating to the supply and possession of illegal substances

  • the physical and psychological risks associated with alcohol consumption and what constitutes low risk alcohol consumption

  • the physical and psychological consequences of addiction, including alcohol dependency

  •  the dangers of drugs that present serious health risks

  • the facts about the harms from smoking tobacco (particularly the link to lung cancer), the benefits of quitting and how to support this

Health and prevention

We know:

  • about personal hygiene, germs including bacteria, viruses, how they are spread, treatment and prevention of infection, and about antibiotics

  • about dental health and the benefits of good oral hygiene and dental flossing, including healthy eating and regular check-ups at the dentist

  • the importance of sufficient good quality sleep for good health and how a lack of sleep can affect weight, mood and ability to learn

The support we will provide you with is emotional and practical that deals with stressful situations in everyday living. We also provide a service which is sensitive and respectful to everyone who calls.

We are committed to supporting the wellbeing of all our clients that offers counselling and Cognitive Behavioural Therapy (CBT), from which are evidenced-based interventions that has been shown to help people to cope with their issues as well as helping to build resilience.

CBT can help you to change how you think ('Cognitive') and what you do ('Behaviour'), thus, helping you to feel better. It is most commonly used to treat anxiety and depression, but can also be used to support other mental and physical health problems.

During your hourly sessions (at a very reasonable cost), you will work with your Counsellor to look into your problems such as: your thoughts, your physical feelings and your actions. However, there are periods of consultation that involves confronting your emotions and anxieties that may lead you to be emotionally uncomfortable. Nevertheless, it may also be helpful for you in cases where medication alone has become unsuccessful.

We are committed to supporting the wellbeing of all our clients that offers counselling and Cognitive Behavioural Therapy (CBT), from which are evidenced-based interventions that has been shown to help people to cope with their issues as well as helping to build resilience.

CBT can help you to change how you think ('Cognitive') and what you do ('Behaviour'), thus, helping you to feel better. It is most commonly used to treat anxiety and depression, but can also be used to support other mental and physical health problems.

During your hourly sessions (at a very reasonable cost), you will work with your Consultant to look into your problems such as: your thoughts, your physical feelings and your actions. However, there are periods of consultation that involves confronting your emotions and anxieties that may lead you to be emotionally uncomfortable. Nevertheless, it may also be helpful for you in cases where medication alone has become unsuccessful.

WHAT WE WILL
PROVIDE ​- 4U...

CLIMBING TO SUCCESS...
              2 WIN!